Security Policy


The security of transactions made on Healthy Soul online shop is important to us. It is for this reason that we have researched various options for risk mitigation.

  1. Payfast, the merchant, processes all credit card and EFT/bank transfer transactions. All transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Virtual Card Services (VCS) to obtain confidential information.
  2. Payfast is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. Payfast does not have access to credit card or banking account details.
  4. Payfast continually reviews and enhances its security in line with technological changes.


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these conditions or complaints and will take any action that we deem appropriate, which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website.


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

 Updating of our Terms and Conditions and Policies

We reserve the right to change, modify, add to or remove from portions or the whole of our Terms and Conditions and Policies from time to time. Changes will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Your Declaration

You understand that all the designs and trademarks are registered to Healthy Soul online shop, together with Digital Pixels (PTY) Ltd and hereby accept the terms and conditions. You undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should you be found to be in violation of this agreement, you understand that you will be held liable for all legal costs incurred by Healthy Soul and Digital Pixels (PTY) Ltd, for any civil action or any legal action deemed necessary against you.